UPDATE: The Health Care District of Palm Beach County has
been monitoring the latest information and guidelines on the Coronavirus
(COVID-19) in coordination with the Florida Department of Health (FDOH) and the
Centers for Disease Control and Prevention (CDC). The Health Care
District and its health facilities have taken a proactive approach to ensure
that required preparations and protocols are in place to provide timely, safe
and quality care for our patients.
Medical Center: The following
visitation restrictions have been implemented:
o Any visitor with flu-like symptoms or respiratory illness
(fever, cough, runny nose, sore throat) are asked to NOT ENTER THE HOSPITAL.
o Consideration will be made to allow only one parent,
guardian, or patient-identified support person over the age of 18 to visit
within patient care areas for all non-isolated patients.
o All other healthy visitors MUST wait in 1st floor lobby
o Adult Respiratory Isolation patients are not permitted to
have any visitors.
o Pediatric Respiratory Isolation patients or vulnerable
adult isolation patients will be allowed only 1 healthy adult visitor. The
visitor MUST stay in room wearing proper personal protective equipment until
the patient is discharged. The visitor MUST wear proper personal protective
equipment while in the patient’s room until the patient is discharged.
o AT NO TIME IS ANY VISITOR UNDER THE AGE OF 18 ALLOWED IN
PATIENT CARE AREA.
The Health Care District of Palm Beach County will begin phone
screening for residents with COVID-19 symptoms, such as fever and cough,
who call 561-642-1000 on Monday, March 30th from 8 am to 5 pm. Health
Care District physicians, nurses and medical support staff will be
answering the phones daily during these hours Monday through Friday in
support of Palm Beach County’s planned test site at the FITTEAM Ballpark
of the Palm Beaches in West Palm Beach. During these phone screenings,
patients of any age who meet the testing criteria will be scheduled for
appointments for drive-thru testing at the ballpark.
Hotline representatives will conduct the phone screenings in English,
Spanish and Creole. Those who come for testing without an appointment
will be turned away. The Health Care District will continue to make
appointments for the drive-thru testing as long as test kits, PPE and
staffing are available.
The Health Care District is working in coordination with Palm Beach
County, the Florida National Guard, the Florida Department of Emergency
Management and the Florida Department of Health for Palm Beach County to
support COVID-19 testing at this one site in the county.
If you have a scheduled appointment, please follow these instructions.
For more information about procedures at the other District sites, click here: COVID-19 Updates
If you have any medical questions about COVID-19, please contact the Florida
Department of Health’s COVID-19 Hotline (open 24/7) by phone at 866-779-6121 or
by email COVIDemail@example.com.
For more resources about COVID-19, please visit:
Florida Department of Health: www.floridahealth.gov/covid-19
Welcome to Lakeside Medical Center
Lakeside Medical Center is a top-ranked public hospital by America’s Essential Hospitals. Some of our awards include Top Performer on Key Quality Measures by the Joint Commission in 2011, 2013 and 2014. In 2019, our Family Medicine Residency Program graduated its seventh class of Family Medicine Residents. We are Florida’s only rural, teaching hospital.
Our staff is committed to serve. Our employees work to ensure high quality care and access for all, especially the most vulnerable. We are proud to have extremely high patient satisfaction. Our patients are key to that success. We want to hear from you. If you want to commend those who cared for you, let us know. If there are ways we can improve, let us know. With your help, we will continue to change lives and impact generations.
A big part of our impact is thanks to our “Hospitalists.” Hospitalists are working in our Family Medicine Residency Program. They are committed to improving the health of our community. They help us expand access and build capacity. Our hospitalists believe it is a privilege to serve “the Glades”.
Our goal is to meet your needs. We know you have a choice. We are glad you trust us to take care of you and your family!